Hey Everyone!

We're excited to announce the return of the Amicus Plush! Presales will be available initially to select destinations due to our logistics arrangements, with plans to go worldwide soon. This restock is aimed towards giving some of our international customers a chance at getting their own Adastran wolf as our previous batch was only available in North America. The presale will run until June 15th or while our stock lasts.

The presale for this batch is available for the following countries:

We'd also like to mention that the previous issue we had with Amicus's cape has now been fixed for this batch. We'll also be implementing a huge reduction on shipping prices for Western US, Canada, and most destinations in South America once this sale is over, so please look forward to that!

As always, our support line is open for any questions you might have, so feel free to reach out anytime! Thank you to everyone for your patience during the production process, and we hope you look forward to receiving your own Amicus Plush!

Sincerely,

Pawprint Press

Dear Friends,

We're excited to announce that the Shu-Chi Plush is now back in stock! You can purchase it from our store site.

As we make this announcement, we anticipate many questions about the other two cats, Lin Hu and Likulau. We'd like to take this opportunity to share some stories behind their absence.

Lin Hu and Likulau were our very first plush designs, brought to life in 2019 when we had limited experience in plush making. While the final products were well-received, some design details didn't meet our current standards. For example, they both lack fully removable clothes, a feature now present in all our subsequent plushies. Their accessories were also relatively crude since we hadn't yet established a robust supply chain, and all the work was done at the plush factory.

As the first two designs in our plush line, Lin Hu and Likulau hold great sentimental value to us. We tried our best to make them as perfect as possible at the time, but as we've grown, we know we can do better. We've decided to rework them to ensure their updated designs meet the same quality standards as our other plushies. We know how much you love them, and we want to make them perfect for you.

The idea of reworking them first emerged in early 2022. However, as many of you already know, we faced significant loss and disruptions that year, preventing us from dedicating the necessary resources to the rework. We're now getting back on track, and we can assure you that bringing those two cats back is still part of our plan. We can't provide a specific timeline yet, but we will keep you updated on our progress.

We hope you understand our decision. We apologize for any disappointment caused by the absence of Lin Hu and Likulau, but we believe it will be worth the wait. As always, we appreciate your continued support, which makes all of this possible.

Sincerely,

Pawprint Press

The following is relevant to customers who pre-ordered the Burrows Pin & Card Set.

We're thrilled to share some good news with our customers!

All Burrows Pin & Card Sets have been successfully shipped out and are now on their way to your doorstep! Our team at Pawprint Press has worked diligently to ensure that these captivating sets are produced and delivered to you as promised.

Our recent post on the topic of the box design highlighted some challenges we faced during the production process, and we've since been able to resolve all issues. With this news, you can look forward to receiving your order shortly!

Shipping confirmation emails have been sent out, and you can keep an eye out for tracking information with the tracking number included in the email. If you have not received a confirmation email at this time, please let us know ASAP!

A big thank you to all of our customers who have remained patient and supportive throughout this process. We know you've been waiting for a quite a while now, and we hope our efforts show in the quality of the product!

As always, if you have any questions or concerns, please don't hesitate to reach out to our customer support team at support@pawprint.press. We're here to help!

We hope you enjoy your Burrows Pin & Card Set!

Sincerely,

Pawprint Press

The following notice pertains to Spencer Plush and Samuel Plush orders sold between November 2022 and May 2023.

We recently discovered a quality issue in a batch of leather suspenders produced in October 2022, which affected some Spencer Plush and Samuel Plush orders placed after November 2022. We are offering free replacements for affected customers and will be updating the design of the leather suspenders for future orders.

The following is relevant to customers who pre-ordered the Burrows Pin & Card Set.

We're happy to announce that we have finalized the box design and have put the production of the Burrows Pin & Card Set into motion. We want to share the box design with you in this update, and we expect to ship all the pre-orders in April.

Dear Customers,

We regret to inform you that, starting from March 21st, we have been experiencing an unexpected issue with our PayPal account. For reasons unknown to us, PayPal has placed a hold on our funds, which significantly impacting our cash flow, as approximately 35% of our incoming payments are made through this platform.

The following is relevant to customers who pre-ordered the Burrows Pin & Card Set.

Previously, we had estimated that shipment of this item would begin in February 2023. Due to unforeseen complications with the production of the box, we will have to push this estimate back into March 2023.

As we prepare to send off the last of the preorders of the Amicus Plush, we're making way for the next batch to be made available for sale. The Amicus Plush is now back in-stock for customers in the United States, Canada, and Mexico.

The following notice is relevant to Amicus Plush pre-orders purchased in 2022.

It has come to our attention that the cape accessory featured in our most recent batch of the Amicus Plush is mirrored. While this issue is minor and difficult to notice, we wish to apologise for this oversight and will make sure this does not happen again in the future. (Please refer to the following diagram for a quick illustration of the issue.)

As we enter our fourth year of operation in the U.S., we’d like to take this opportunity to thank all of our customers for your continuous support. We couldn't have made it this far without your loyalty and patronage, and we look forward to providing even better products and services in the years to come.

Dear customers,

We’re aware that some listings online have been selling counterfeit or otherwise bootleg copies of our products and designs, such as the Amicus Plush.