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Discord Bot Privacy Policy

LAST UPDATED: FEB 01, 2025

Introduction​

Welcome to the Privacy Policy for Pawel, the official Discord bot of Pawprint Press. We are committed to safeguarding your personal data and ensuring your privacy rights are respected.

This policy explains what information we collect, how we use it, and your rights concerning your data.

Data Controller​

Pawprint Press ("we," "us," or "our") operates Pawel and is the data controller responsible for your personal data. If you have any questions or concerns about this policy or your data, please contact us at contact@pawprint.press.

Information We Collect​

Pawel is designed to minimize data collection. We only collect personal data necessary to provide and improve our services. This includes:

  • Discord User ID: A unique identifier assigned by Discord to each user.

  • Messages Sent via "Contact" Feature: If you use Pawel's "contact" feature to communicate with our customer service team, the content of these messages will be collected.

  • Email Address: If you choose to link your Discord ID with your Pawprint Press account, we will collect the email address associated with your Pawprint Press account.

How We Use Your Information​

We use the collected data solely for the following purposes:

  • Providing Customer Support: Messages sent through the "contact" feature are used to assist you with inquiries or issues.

  • Associating Your Information with Your Pawprint Press Account: This allows you to view certain information from your Pawprint Press account.

  • Providing Necessary Technical Support to Pawel Bot: This enables Pawel to recognize previous correspondence between you and the bot.

Our processing of your personal data is based on:

By interacting with Pawel and using the "contact" feature, you consent to the collection and use of your data as described in this policy.

Legitimate Interests​

To provide and improve our services and respond to user inquiries.

Data Sharing and Disclosure​

We do not sell, trade, or otherwise transfer your personal data to external parties, except:

Service Providers​

Trusted third parties who assist us in operating our services, provided they agree to keep your data confidential and comply with data protection laws. This include but not limited to:

If required by law or in response to valid requests by public authorities.

Data Retention​

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Discord User ID: Retained until your inquiry is resolved or as required by applicable laws.

  • Messages: Retained until you request deletion or as required by applicable laws.

Upon your request or if you cease to interact with Pawel, we will delete your data, provided it is no longer needed for legal or operational reasons.

Data Security​

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

To enhance data security, we follow industry best practices, including:

Encryption:​

Data transmitted between you and our services is encrypted using secure protocols (e.g., TLS/SSL).

Access Controls:​

Access to personal data is restricted to authorized personnel only, and authentication mechanisms are in place.

Regular Security Audits:​

We periodically review our security policies and systems to identify and mitigate potential vulnerabilities.

Data Minimization:​

We only collect and retain the minimum necessary data to provide our services.

If you suspect any unauthorized access or security issues regarding your personal data, please contact us immediately at contact@pawprint.press.