If you have any questions about your order, or if you have any general concerns, you can reach us with any of the following methods below.
If you're a creator/copyright holder interested in collaborating with us, please instead visit our Collab With Us! page for more details.
The best way to get in touch with us is to write to us at firstname.lastname@example.org. This is our all-purpose support line, and we’ll do our best to get back to you as soon as we can!
We also have the option for you to send a message through our “Chat with us” message bot. Here, you’ll find functions and quick answers that provide insight on commonly-asked questions, as well as a system to give you a brief status check on your order.
Please note: this messaging bot is an experimental feature! Though it may appear as live chat, we cannot guarantee that a representative will be available to answer. You’re welcome to leave a message for us to get back to, however!
Click here to join our Discord server! On Discord you will find Pawel, our mascot serving as a Discord Bot. He's integrated with our support system and you may leave your questions for him to relay to us.
You may also find our team members on Discord, but keep in mind that we're not allowed to answer any order-specific questions on Discord. However, we're happy to listen to your feedback or join in on the conversation!